By David Scott Peters
The trick to covering your shifts (and your butt) is having two FTEs (full-time equivalents) more than you need. To achieve this, you can either have extra people on your schedule or cross train your staff. It gives you flexibility in writing the schedule and allows you to hire the right person when it’s right instead of the first warm body that stands up straight in an interview. Hiring and firing and training are expensive parts of owning a business. When you do hire someone, you want it to be because you’re sure the right person for the job has walked in your door.
David Scott Peters is a restaurant expert, speaker, coach and trainer for independent restaurant owners. He is the developer of SMART Systems Pro, an online restaurant management software program helping the independent restaurant owner remain competitive and profitable in an industry boxed in by the big chain restaurants. He is best known as the SMART Systems guy who can walk into any restaurant and find $10,000 in undiscovered cash before he hits the back door… Guaranteed! Learn more at www.therestaurantexpert.com/rdspos.
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